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Terms of Service

(Last updated : 20 Dec 2025)

These Terms of Use (“Terms”) govern your access to and use of the Brandgea website, application and related services (collectively, the “Platform”).

The Platform is operated by MIXBIZ TECHNOLOGY PRIVATE LIMITED, a company incorporated in India, having its office at Chennai – 600096, Tamil Nadu, India (“Company”, “we”, “us”, “our”).

By accessing or using the Platform, you (“user”, “you”, “your”) agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Platform.

These Terms are applicable to users in India who are 18 years of age or older.


1. About Brandgea

Brandgea is an AI-powered, apparel-focused estimation and lead platform. It helps brands and businesses (“Brands/Customers”) to:

  • Share apparel requirements and design ideas,

  • Obtain indicative cost estimations and structured specifications, and

  • Connect with vetted apparel manufacturers and vendors (“Manufacturers/Vendors”).

Brandgea itself does not manufacture apparel and is not a party to the manufacturing or supply contracts between Brands/Customers and Manufacturers/Vendors.


2. Acceptance of Terms

By visiting, accessing, or using the Platform, creating an account, or clicking “I agree” (or similar), you:

  • Confirm that you are at least 18 years old,

  • Accept these Terms, and

  • Agree to comply with all applicable laws and regulations.

If you are using the Platform on behalf of a company or organisation, you represent that you are authorised to accept these Terms on their behalf.


3. Eligibility & Account Registration

  1. Eligibility

    • The Platform is intended for use by individuals and entities located in India.

    • Users must be 18 years or older to create an account or use the Platform.

  2. Account Creation

    • To access certain features, you may need to create an account and provide accurate and complete information.

    • You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

  3. Account Responsibility

    • You must promptly notify us at connect@brandgea.com if you suspect any unauthorised use of your account.

    • We are not liable for any loss or damage arising from your failure to safeguard your login credentials.


4. Nature of Services

4.1 For Brands/Customers

Through the Platform, Brands/Customers can:

  • Describe apparel requirements, including design, fabric, GSM, quantities and timelines;

  • Upload images, sketches and reference materials;

  • Interact with an AI assistant to refine requirements and obtain indicative cost estimations;

  • Convert requirements into leads that can be shared with Manufacturers/Vendors.

4.2 For Manufacturers/Vendors

Through the Platform, Manufacturers/Vendors can:

  • Create and maintain a business profile;

  • Indicate capabilities, categories, MOQ, capacity and other details;

  • Receive and view leads that are relevant to their profile;

  • Choose to respond to leads and engage with Brands/Customers directly.

4.3 Intermediary Role

You acknowledge and agree that:

  • We act as a technology platform and intermediary that facilitates:

    • Collection and structuring of requirements;

    • Indicative AI-based estimations;

    • Discovery and initial connection between Brands/Customers and Manufacturers/Vendors.

  • We do not:

    • Manufacture or supply any apparel products;

    • Guarantee that any lead will result in an order or successful transaction;

    • Control or guarantee the quality, pricing, timelines, performance or conduct of any Brand/Customer or Manufacturer/Vendor.

Any contract for manufacturing, supply, payment or delivery is strictly between the Brand/Customer and the Manufacturer/Vendor.


5. Use of the Platform

You agree to use the Platform only for lawful purposes and in accordance with these Terms. In particular, you agree that you will not:

  1. Use the Platform to post or transmit any content that is illegal, harmful, defamatory, obscene, hateful, or otherwise objectionable;

  2. Infringe any intellectual property, privacy or other rights of any person or entity;

  3. Upload or share counterfeit, unauthorised or infringing designs;

  4. Use the Platform to solicit or enable activities that are fraudulent or misleading;

  5. Introduce viruses, malware or any other harmful code;

  6. Attempt to gain unauthorised access to the Platform or related systems;

  7. Use automated systems (scrapers, bots, etc.) to access or collect data from the Platform without our written permission;

  8. Reverse engineer, modify or create derivative works based on the Platform;

  9. Circumvent or attempt to circumvent any fee structures, payments or processes defined for the Platform.

We reserve the right to investigate and take appropriate action (including suspension or termination of access) in case of any suspected violation of these Terms.


6. Fees and Payments

  1. Platform Fees

    • The Platform may charge fees to Brands/Customers for services such as AI-based estimation, lead creation or other value-added services.

    • The Platform may also charge fees to Manufacturers/Vendors for lead access, unlocking of contact details, or other services.

    • The applicable fees, if any, will be displayed on the Platform or communicated to you at the time of the transaction.

  2. Payments and Billing

    • Payments may be processed through third-party payment gateways.

    • By using such payment services, you agree to the terms and policies of the respective payment provider.

  3. Non-Refundability

    • Unless expressly stated otherwise in a separate Pricing & Refund Policy or at the point of payment, fees paid are generally non-refundable, including where a lead does not convert into an order or where a counterparty fails to respond.

  4. Taxes

    • Fees may be subject to applicable taxes (including GST). Any such taxes will be disclosed where required.

We may update our fee structure from time to time. Any changes will be effective from the date specified and will not typically affect completed transactions.


7. User Content and Intellectual Property

7.1 User Content

User Content” includes all information, designs, images, sketches, text, requirements, messages and other materials you submit, upload or share on or through the Platform.

You represent and warrant that:

  • You own or have the necessary rights and permissions to use and share the User Content;

  • Your User Content does not infringe any intellectual property or other rights of any third party;

  • Your User Content complies with applicable laws and these Terms.

7.2 Licence to Us

By submitting User Content, you grant to us a non-exclusive, worldwide, royalty-free licence (with the right to sublicense to our service providers) to:

  • Use, process, reproduce and display such content as necessary to operate the Platform, provide services to you, and facilitate connections between Brands/Customers and Manufacturers/Vendors;

  • Use anonymised or aggregated forms of such content for analytics, AI model improvement, and internal research and development.

We will not publicly disclose your proprietary designs or sensitive details in a manner that identifies you, without your consent, except as required by law or as necessary to provide services to you (for example, sharing your brief with a Manufacturer/Vendor you choose to engage with).

7.3 Ownership of Generated Outputs

The Platform may generate structured requirements, summaries, tech-pack-like outputs or cost estimations (“Generated Outputs”).

  • As between you and us, you may use the Generated Outputs for your internal business purposes, including obtaining quotes from Manufacturers/Vendors.

  • We may store and use Generated Outputs in anonymised or aggregated form to improve our services and AI logic.

7.4 Our Intellectual Property

All rights, title and interest in and to:

  • The Platform, including its design, layout, software, and underlying technology;

  • Brandgea trademarks, logos and branding;

  • All content created by us (except your User Content),

are owned by or licensed to MIXBIZ TECHNOLOGY PRIVATE LIMITED and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Platform for your internal business purposes in accordance with these Terms.


8. AI-Based Estimations and Limitations

You acknowledge and agree that:

  1. The Platform uses AI models and automated logic to provide indicative cost estimations and structured interpretations of your requirements.

  2. These outputs are approximations only and are not guarantees of actual manufacturing cost, quality, timelines or feasibility.

  3. Final pricing, feasibility, timelines, quality and all commercial terms must be independently discussed and agreed between the Brand/Customer and the Manufacturer/Vendor.

  4. You are solely responsible for validating the suitability of any estimation or output for your specific needs before taking business decisions based on it.

We do not provide professional legal, financial, technical or compliance advice through the AI outputs.


9. Privacy

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

By using the Platform, you consent to our data practices as described in the Privacy Policy.


10. Third-Party Services and Links

The Platform may contain links to or integrate with third-party websites, tools or services, including:

  • Payment gateways

  • Communication tools

  • Analytics and session recording tools

  • External resources

We do not control and are not responsible for the content, policies or practices of these third parties. Your use of such third-party services is at your own risk and subject to their respective terms and policies.


11. Suspension and Termination

We reserve the right, at our sole discretion, to:

  • Suspend or terminate your access to the Platform;

  • Restrict features or impose conditions on continued use;

  • Remove or modify any User Content;

if we believe that:

  • You have violated these Terms or any applicable law;

  • You have engaged in fraud, abuse, or misuse of the Platform;

  • Your actions may cause harm or legal exposure to us, other users or third parties.

You may also stop using the Platform at any time and request closure of your account by contacting connect@brandgea.com.


12. Disclaimers

To the maximum extent permitted by law:

  1. The Platform and all services and content are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied or statutory.

  2. We do not warrant that:

    • The Platform will be uninterrupted, secure or error-free;

    • AI estimations or Generated Outputs will be accurate, complete or suitable for your specific requirements;

    • Any particular lead, connection or interaction will result in a successful order or transaction.

All use of the Platform, including reliance on any estimations or outputs, is at your own risk.


13. Limitation of Liability

To the maximum extent permitted by law:

  1. We shall not be liable for any indirect, incidental, consequential, special, punitive or exemplary damages, including loss of profits, data, goodwill or business opportunities, arising out of or in connection with your use of the Platform.

  2. Our total aggregate liability to you for any and all claims arising out of or relating to the Platform or these Terms shall be limited to the total amount of fees actually paid by you to us for use of the Platform in the three (3) months immediately preceding the event giving rise to the claim, or such minimum amount required by applicable law, whichever is lower.

Nothing in these Terms limits any liability that cannot be excluded or limited under applicable law.


14. Indemnity

You agree to indemnify, defend and hold harmless MIXBIZ TECHNOLOGY PRIVATE LIMITED, its directors, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use or misuse of the Platform;

  • Your breach of these Terms;

  • Your violation of any law or the rights of any third party;

  • Any claim that your User Content infringes or misappropriates any third-party rights.


15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Subject to applicable law, the courts at Chennai, Tamil Nadu, India shall have exclusive jurisdiction over all disputes arising out of or in connection with these Terms or your use of the Platform.


16. Changes to the Terms

We may update or modify these Terms from time to time. When we do so, we will update the “Last updated” date at the top of this page.

Continued use of the Platform after any such changes constitutes your acceptance of the revised Terms. If you do not agree with the changes, you should stop using the Platform.


17. Contact Us

For any questions, clarifications or issues regarding these Terms, you may contact us at:

MIXBIZ TECHNOLOGY PRIVATE LIMITED
Chennai – 600096, Tamil Nadu, India
Email: connect@brandgea.com