These Terms govern your access to and use of Brandgea websites, applications, APIs, and related services, including AI‑based quotation tools, optional manufacturer search, order management, and communications (collectively, the "Services"). By clicking “I agree”, creating an account, paying an invoice, or using the Services, you accept these Terms. If you do not agree, do not use the Services.

1) Who we are

“MIXBIZ TECHNOLOGY PRIVATE LIMITED” operates Brandgea. Our principal place of business is in Tamil Nadu, India, at the address above.

2) What these Terms cover

These Terms apply to every Brandgea offering, including without limitation:

• AI quoting and cost‑estimation tools;

• Manufacturer/partner research and introductions (lead discovery);

• Digital deliverables such as tech packs, design files, and communications;

• Any other content, workshops, communities, or digital products we may provide.

Important: Any manufacturing quotes, work orders, purchase orders, or production services you enter into after estimates are governed by separate commercial terms (e.g., proposals/POs/MSAs) and the policies incorporated below (Refund/Cancellation, Shipping & Delivery, Returns/QA).

3) Eligibility & Conduct

• Age & authority. You must be 18+. If you act for a company, you confirm you have authority to bind it.

• Accurate information. All data you provide must be correct and lawful to share.

• Code of respect. No harassment, discrimination, spam, unlawful or infringing activity in any Brandgea space (site, email, Slack/WhatsApp/Zoom, etc.). We may suspend or terminate access for misconduct.

4) Accounts, access & security

• You may sign in using third‑party identity providers (e.g., Google One Tap).

• You are responsible for all activity under your account and for safeguarding credentials and devices.

• We may suspend or terminate access if we detect misuse, fraud, or security risk.

5) Description of Services & AI estimate disclaimer

• AI quoting. You can submit product text and images to receive non‑binding automated estimates for apparel manufacturing. Estimates may vary after detailed specs, sampling, vendor quotations, compliance needs, currency movements, and final approvals.

• Manufacturer search (optional). On request, we may research potential manufacturers and share contact information. This is informational lead discovery only—not a certification, endorsement, or guarantee of capability, pricing, or timelines.

• No professional advice. Outputs are for information only and are not legal, financial, or compliance advice. Independently verify critical details before relying on any output.

6) Acceptable use

You agree not to:

1. Use the Services for unlawful, harmful, defamatory, obscene, or infringing purposes;

2. Upload content you do not own or lack permission to use;

3. Probe, scan, or test systems; circumvent security or rate limits;

4. Reverse‑engineer or build a competing service using our outputs except for your internal business use;

5. Attempt prompt injection or other exploits to make the system execute unrelated commands or disclose secrets;

6. Interfere with or disrupt the Services or third‑party networks;

7. Misrepresent identity or harvest user data without consent.

7) Your content & intellectual property

• Ownership. You retain ownership of designs, logos, text, images, and other materials you submit ("User Content").

• License to operate. You grant us a worldwide, non‑exclusive, royalty‑free license (with right to sublicense to our service providers and manufacturing partners) to host, process, analyze, reproduce, modify, translate, and display User Content solely to provide and improve the Services, generate estimates, validate tech packs, perform manufacturer searches, produce samples/production (where agreed), provide support, ensure safety/compliance, and meet legal obligations.

• Representations. You represent and warrant you have all rights to submit User Content and that permitted use does not violate third‑party rights.

• Takedown. For IP complaints, email support@brandgea.com with details; we may remove or disable access at our discretion.

8) Fees, taxes & payment

• Quotes & fees. Fees for digital features (e.g., AI credits, search fees) and for manufacturing services (where applicable) are shown at checkout or in written commercial documents. Prices may change.

• Taxes. Unless stated otherwise, prices are exclusive of applicable taxes (e.g., GST). You are responsible for duties and taxes in your jurisdiction.

• Payments. Payment is due as stated on invoice or checkout. Late payments may incur up to 1.5% per month interest.

• Gateways. Card/UPI payments are processed via secure third‑party gateways; we do not store full card numbers.

9) Cancellations & refunds

Refunds follow the Brandgea Refund & Cancellation Policy (incorporated by reference). Certain items may be non‑refundable (e.g., consumed AI credits, custom production once started). Where we review on a case‑by‑case basis, our decision will be final per that policy.

10) Orders, shipping & quality (if applicable)

Manufacturing orders, sampling, inspections, delivery timelines, replacements/returns, and risk/title transfer are governed by the Shipping & Delivery Policy and Returns/Replacement & QA Policy and any agreed commercial terms (e.g., Incoterms, QA criteria).

11) Confidentiality

Both parties will keep each other’s non‑public information confidential and use it only to deliver or receive Services. This duty survives termination for three (3) years (and indefinitely for trade secrets), unless a longer period is required by law.

12) Data, privacy & communications

• Our Privacy Policy describes what data we collect, how we use it, and your choices. By using the Services, you consent to processing consistent with that Policy, including use of sub‑processors (e.g., identity/auth, payments, logistics, analytics, AI model providers).

• You consent to receive transactional communications (e.g., emails/SMS/WhatsApp regarding quotes, orders, security, and support). You can opt out of non‑essential marketing at any time.

• We may retain submissions (including images) for operations such as fraud prevention, dispute resolution, model improvement, and legal compliance, as described in our Privacy Policy.

13) Beta features & service changes

Some features may be labeled beta/preview/experimental and may change or stop at any time. They are provided as‑is and may be subject to additional terms. We may modify or discontinue features with or without notice, provided such changes do not materially breach existing paid commitments.

14) Warranties & disclaimers

Except as expressly stated, the Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, accuracy, non‑infringement, or uninterrupted availability. You acknowledge that AI may produce incorrect or incomplete information and agree to independently verify critical details.

15) Limitation of liability

To the maximum extent permitted by law:

• We will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, or business, even if advised of the possibility.

• Our aggregate liability for all claims relating to the Services in any 12‑month period will not exceed the the amounts you paid to us for the Services giving rise to the claim in that period.

• Nothing limits liability for death or personal injury caused by gross negligence, fraud, or matters that cannot be excluded by law.

16) Indemnity

You will indemnify and hold harmless Brandgea, its directors, employees, and partners from claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your User Content; (b) your use of the Services in violation of these Terms or law; or (c) your breach of these Terms.

17) Termination & suspension

• You may stop using the Services at any time.

• We may suspend or terminate access (with notice where practicable) if you breach these Terms, create risk or legal exposure, or for prolonged inactivity or non‑payment.

• Sections that by their nature should survive (e.g., IP licenses for operational backups, disclaimers, limitations, indemnity, dispute resolution) will survive termination.

18) Governing law & dispute resolution

• These Terms are governed by the laws of India.

• Amicable resolution. Parties will first attempt good‑faith negotiation for 30 days after written notice.

• Arbitration. If unresolved, disputes shall be finally settled by arbitration under the Arbitration and Conciliation Act, 1996. The seat/venue shall be Chennai, Tamil Nadu. The tribunal shall consist of a sole arbitrator appointed mutually (or as per applicable rules). The language shall be English.

• Notwithstanding the foregoing, either party may seek injunctive or equitable relief in courts of competent jurisdiction to prevent unauthorized use or disclosure of confidential or IP‑protected information. Subject to arbitration above, courts in Chennai, Tamil Nadu have exclusive jurisdiction.

19) Changes to these Terms

We may update these Terms from time to time. The “Last updated” date above reflects the latest version. Material changes will be notified via the Services or email. Your continued use after changes constitutes acceptance.

20) Contact & grievance

MIXBIZ TECHNOLOGY PRIVATE LIMITED
INNOV8 MILLENIA, RMZ Millenia Business Park,
No. 143, Dr. M.G.R. Road (North Veeranam Salai), Perungudi,
Sholinganallur, Chennai — 600096, India
Email: support@brandgea.com

We aim to acknowledge grievances within 48 business hours and endeavor to resolve them within 30 days, subject to applicable law.