Refund & Cancellation Policy
Effective Date: 19.06.2025
At Brandgea.com, we strive to deliver high-impact programs and services to support emerging fashion brands. This policy outlines our terms for refunds, cancellations, and reschedules in accordance with regulations
1. Bootcamp Fees (Brand Building & 30-Day Programs)
Refund Eligibility:
- Full refund if cancellation is made 7 days or more before the bootcamp start date.
- 50% refund if cancellation is made between 3 to 6 days prior.
- No refund if cancellation is made within 72 hours of the start or for non-attendance.
2. Brandgea Accelerator & Fund (BFA & BFF Programs)
- All fees paid for the Accelerator, Co-founding services, and Fashion Fund onboarding are non-refundable.
- These services involve pre-allocated resources, manufacturing coordination, branding deliverables, and team commitments which are triggered upon payment confirmation.
3. Standalone Services (Design, Tech Pack, Sampling, 1:1 Sessions, Consulting, etc.)
Refund Policy:
- Full refund if cancellation is made within 24 hours of payment and before service initiation.
- 50% refund may be granted if cancellation is requested after work has started, but before final delivery (subject to review).
- No refund after the service is delivered or the session is conducted.
1:1 Paid Sessions:
- May be rescheduled once with 24 hours' notice.
- No refund if session is missed or cancelled within 12 hours of the scheduled time.
4. How to Request a Refund
Please email support@brandgea.com with:
- Full name
- Transaction ID
- Date of payment
- Nature of service
- Reason for refund request
Refund Review Time: 3 working days
Refund Processing Time: 7–10 working days
5. Special Situations
Brandgea reserves the right to approve full or partial refunds for rare cases such as:
- Duplicate payments
- Accidental charges
- Documented medical emergencies
