Refund & Cancellation Policy
Effective Date: 19.06.2025
At Brandgea.com, we strive to deliver high-impact programs and services to support emerging fashion brands. This policy outlines our terms for refunds, cancellations, and reschedules in accordance with regulations
1. Standalone Services (Design, Tech Pack, Sampling, Manufacturing ,Shipping,1:1 Sessions, Consulting, etc.)
Refund Policy:
- Full refund if cancellation is made within 24 hours of payment and before service initiation.
- 50% refund may be granted if cancellation is requested after work has started, but before final delivery (subject to review).
- No refund after the service is delivered or the session is conducted.
1:1 Paid Sessions:
- May be rescheduled once with 24 hours' notice.
- No refund if session is missed or cancelled within 12 hours of the scheduled time.
2. How to Request a Refund
Please email support@brandgea.com with:
- Full name
- Transaction ID
- Date of payment
- Nature of service
- Reason for refund request
Refund Review Time: 3 working days
Refund Processing Time: 7–10 working days
3. Special Situations
Brandgea reserves the right to approve full or partial refunds for rare cases such as:
- Duplicate payments
- Accidental charges
- Documented medical emergencies
